Easy Exchanges
Exchanges Made Easy
We want you to love what you order from ViryaByUrbi.
If the size isn’t right, the fit isn’t quite what you expected, or you would simply prefer a different piece, we’re happy to help.
Our Exchange Promise
✓ Exchange for a different size
✓ Exchange for another style
✓ Exchange for an item of the same value
✓ Upgrade to a higher-value item by paying the difference
✓ Opt for store credit to use later
✓ First exchange shipping is complimentary for Singapore orders
✓ For orders outside of Singapore, exchange shipping charges will be calculated based on actual shipping cost and package weight
A Few Simple Guidelines
* Exchange requests must be made within 7 days of receiving your order.
* Items must be unworn, unwashed and unused.
* Original tags must remain attached.
* Original packaging should be returned.
* Exchanges are subject to stock availability.
Please Note
At this time, we do not offer refunds or returns.
As a small slow-fashion brand producing in limited quantities, this helps us reduce waste while continuing to offer thoughtfully crafted pieces at fair prices.
If you’re unsure about sizing before placing an order, we’d love to help. Simply reach out to us and we’ll guide you to the best fit.
Thank you for supporting conscious fashion and shopping with ViryaByUrbi 🤍
